Privacy Policy

Last updated: 29th July 2025

At EVO Sportswear (“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or interacting with us, you consent to the terms of this Privacy Policy.

⸻

1. Who We Are

EVO Sportswear is an Australian-owned business based on the Gold Coast, Queensland. We design and supply custom sportswear and teamwear for clients across Australia and beyond.

⸻

2. What Personal Information We Collect

We may collect the following personal information:

• Name and contact details (e.g. email address, phone number)

• Shipping and billing address

• Order history and product preferences

• Account login information (if applicable)

• Payment details (processed securely via third-party payment providers)

• Website usage data, including IP address, device type, browser type, and activity on our site

We only collect information necessary for providing our products and services, managing our business, or complying with the law.

⸻

3. How We Collect Your Information

We collect information when you:

• Visit our website (evosportswear.com.au)

• Create an account or place an order

• Contact us via email, phone or web forms

• Subscribe to our newsletter or promotional emails

• Interact with us on social media

Some information is collected automatically through cookies or analytics tools (see Section 6).

⸻

4. Why We Collect and Use Your Information

We use your personal information to:

• Process and deliver your orders

• Respond to your inquiries and support requests

• Improve our website and customer experience

• Send order updates, promotional content (if you’ve opted in), and other communication

• Detect and prevent fraud or misuse of our website

• Comply with legal obligations

You may opt out of marketing emails at any time by clicking the unsubscribe link or contacting us directly.

⸻

5. Who We Share Your Information With

We may share your information with:

• Service providers (e.g. couriers, payment processors, email platforms)

• Technology providers who help operate our website and business

• Legal or regulatory authorities when required by law

• Business partners (only with your consent)

We do not sell or rent your personal data to third parties.

⸻

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and improve website performance. These may:

• Remember your preferences and cart items

• Track website usage for analytics (e.g. Google Analytics)

• Personalise marketing based on your behaviour

You can manage your cookie preferences through your browser settings.

⸻

7. How We Store and Protect Your Information

We take reasonable steps to protect your personal information from loss, unauthorised access, misuse, or disclosure. This includes:

• Secure servers and encrypted data storage

• Access controls for staff

• Secure payment gateways

While we take every precaution, no online service is completely secure. You use the website and services at your own risk.

⸻

8. Accessing or Updating Your Information

You have the right to:

• Access the personal information we hold about you

• Request corrections if your information is inaccurate

• Ask us to delete your information (where lawful)

To make a request, contact us using the details in Section 11.

⸻

9. Data Transfers Outside Australia

Some service providers we use may store or process your data overseas (e.g. cloud hosting or email platforms). We take steps to ensure that any overseas recipients of your data comply with privacy obligations similar to those under Australian law.

⸻

10. Children’s Privacy

Our website and services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children without appropriate consent from a parent or guardian.

⸻

11. Contact Us

If you have questions, concerns, or a complaint about how your personal information is handled, please contact:

EVO Sportswear

Gold Coast, QLD, Australia

📧 Email: info@evosportswear.com.au

We aim to respond within a reasonable time. If you’re not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

⸻

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website with the date of the last update.

⸻